Frequently Asked Questions
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SightScapes is a small, independently owned pond supply and design shop dedicated to helping homeowners, landscapers, and hobbyists create healthy, beautiful water features. We specialize in ponds, water gardens, fountains, and koi care, offering products, materials, and customized advice for projects large and small.
Why SightScapes is different
Independent and local: We’re a neighborhood business, not a national chain. That means decisions are made with local climate, water conditions, and community needs in mind — not corporate policies.
Knowledgeable staff: Every member of our team has hands-on experience with pond construction, maintenance, and aquatic ecology. We provide practical, science-based guidance rather than generic recommendations, so your system performs reliably and looks its best.
Quality products and sensible recommendations: We stock well-made pumps, filters, liners, plants, and water treatments chosen for durability and performance. We recommend products based on fit for purpose, not on sales volume.
Education-first approach: We empower customers to care for their ponds with confidence. You’ll get straightforward explanations, seasonal care plans, and practical tips to prevent common problems before they start.
SightScapes combines technical know-how, individualized attention, and community-focused service to make pond ownership easier and more rewarding.
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You can reach us anytime via our contact page, phone number, or email. We aim to respond quickly—usually within one to two business days.
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Competitive pricing, expert guidance, and a welcoming atmosphere—everything you need for a healthy, beautiful pond.
Competitive pricing: We offer fair, transparent rates on supplies, equipment, and services so you get better value without surprises.
Backed by knowledge: Our staff combines hands-on experience with up-to-date best practices for pond design, maintenance, water chemistry, fish health, and plant care. Whether you’re repairing pumps, balancing water, or choosing the right plants, we provide reliable advice you can trust.
Welcoming for all levels: New to ponds or a seasoned hobbyist, you’ll find a friendly environment where questions are encouraged. We tailor recommendations to your experience, budget, and goals.
From routine maintenance to upgrades and problem-solving, count on us to help you enjoy a thriving pond with confidence.
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